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ORDER INFO & POLICIES
CUSTOM ORDERS SHOULD BE PLACED NO LATER THAN 2 WEEKS FROM THE EVENT DATE. I CANNOT GUARANTEE AVAILABILITY, AND LAST MINUTE ORDERS ARE NOT ALWAYS ACCEPTED.
ORDERING CAN ONLY BE DONE THROUGH THE ORDER LINK ON THIS WEBSITE OR THE LINK IN OUR BIO ON SOCIAL MEDIA. PLEASE FILL OUT AN ORDER FORM AND I WILL GET BACK TO YOU WITHIN 24-48 HOURS. THIS WILL ENSURE I DO NOT MISS ANY MESSAGES.
ALL ORDERS OVER $100 WILL REQUIRE A NON-REFUNDABLE DEPOSIT OF 50% AT TIME OF BOOKING. ANY REMAINING BALANCE IS DUE 1 WEEK BEFORE PICKUP. ANY ORDERS LESS THAN $100 WILL REQUIRE FULL PAYMENT DUE AT TIME OF BOOKING. THIS REQUIREMENT IS NON-NEGOTIABLE AND ORDERS WILL NOT BE BAKED UNTIL PAYMENT IS MADE.
I CANNOT ACCOMMODATE ALL LAST MINUTE ORDERS BUT WILL CERTAINLY TRY! ORDERS WITH A TURN AROUND TIME OF 1 WEEK FOR CAKES, CUPCAKES AND CAKE POPS WITHH REQUIRE A $10 RUSH FEE. THIS APPLIES TO ORDERS FOR GOURMET COOKIES WITH A TURN AROUND TIME OF 3 DAYS OR LESS.
REFUNDS CAN BE OFFERED UP TO 24 HOURS AFTER THE ORDER IS PLACED. UNFORTUNATELY SUPPLIES FOR YOUR ORDER WILL HAVE BEEN PURCHASED AND I CANNOT OFFER A REFUND AFTER THAT TIME.
THE PRICES ON MY MENU FOR DECORATED ITEMS ARE STARTING POINTS ONLY! MANY FACTORS WILL GO INTO THE QUOTE YOU ARE PROVIDED WHICH CAN AFFECT THE TOTAL PRICE AT THE END.
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